How Wallet Records Fit This Policy
Our Privacy Policy covers details you provide when creating an account, completing phone verification and requesting help with a wallet status. We may record transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account so we can match a request to the
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correct account and investigate an error. A receipt can include a reference, amount and time, while payment credentials remain with the relevant payment service. We also use technical details such as browser type, device settings, IP address and pages opened to protect login sessions and identify
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unusual activity. Access or eligibility depends on local law. We retain records only for operational, security or legal needs, then remove or anonymise them when they are no longer required. For a correction, deletion request or question about this Privacy Policy, contact us through the account
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help route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.